- Lack of planning
- Lack of establishing specific, measurable, behavioral call objectives
- Not planning an opener to build rapport
- Not knowing when to shut up and leave
- Talking too much and not asking questions
- Failure to stress benefits over features
- Failure to anticipate objections and to change objections into questions
- Failure to actively listen
- Failure to close
- Failure to follow up after the sale
10 mistakes Salespeople do
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