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Do not complain about your customers Complaints

  • Complaints handled well will lead to:
  • Building of customer advocates for the business
  • Opportunity to utilize new learning for improvement of the business processes
  • Increase in loyalty
  • Maintenance of customer base
  • Increase in profitability
  • Doing the job right first time Plus Effective complaint handling Delivers Maximum customer satisfaction & loyalty
  • Make it easy for your Customers to complain And your customers will make it easy For you to improve
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