- Complaints handled well will lead to:
- Building of customer advocates for the business
- Opportunity to utilize new learning for improvement of the business processes
- Increase in loyalty
- Maintenance of customer base
- Increase in profitability
- Doing the job right first time Plus Effective complaint handling Delivers Maximum customer satisfaction & loyalty
- Make it easy for your Customers to complain And your customers will make it easy For you to improve
Do not complain about your customers Complaints
with
no comment